Privacy Policy

This Privacy Policy explains how MailOptimal ("we", "us") collects, uses and protects personal information when you visit our website or use our applications and services (the "Service").

1. Information we collect

• Account information: name, email address, company, billing details and login credentials.
• Customer content: contacts, campaigns, email content and replies you upload or send through the Service.
• Usage data: device, browser, IP address, pages visited and actions taken in the app.
• Cookies: small files used to keep you signed in, remember preferences and measure site traffic.

2. How we use information

We use information to provide and improve the Service, process payments, send service and account messages, provide support, protect against fraud and abuse, and comply with legal obligations. With your consent or where permitted by law, we may send product updates, which you can unsubscribe from at any time.

3. B2B contact data

Our lead database contains business contact information, such as names, job titles, work emails and business phone numbers, compiled from public and licensed sources for legitimate business-to-business prospecting. Anyone can ask us to access, correct or remove their record by contacting us at the address below.

4. Customer data we process for you

For contacts and content you upload, you are the controller and we act as your processor. We process that data only on your instructions and to provide the Service.

5. Sharing

We do not sell personal information. We share it only with service providers that help us run the Service (such as hosting, payments, analytics and support tools) under contractual confidentiality and security obligations, when required by law, or as part of a merger or acquisition.

6. International transfers

Information may be processed in countries other than your own. Where required, we use appropriate safeguards such as Standard Contractual Clauses.

7. Retention

We keep personal information for as long as your account is active or as needed to provide the Service, and afterwards only as required for legal, tax or security purposes.

8. Security

We use encryption in transit, access controls and monitoring to protect information. No system is completely secure, so please use a strong password and keep it confidential.

9. Your rights

Depending on where you live, you may have the right to access, correct, delete or export your personal information, object to or restrict certain processing, and withdraw consent. California residents have rights under the CCPA, and EU and UK residents under the GDPR. To make a request, contact us below. You may also complain to your local data protection authority.

10. Changes

We may update this policy from time to time. We will post the updated version here and, for material changes, notify you by email or in the app.

11. Contact

For privacy questions or requests, email support@mailoptimal.com.